604-349-3307 Monday to Friday 9-4 PST dieseldnatuning@gmail.com

Terms & Conditions

These terms and conditions (the “Terms and Conditions”) govern the use of https://tditunes.com/ (the “Site”). This Site is owned and operated by Diesel DNA Tuning Limited. This Site is an e-commerce website. 
 
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to always abide by them. 

Customer Agreement/Disclaimer

Consumer Agreement: Diesel DNA Tuning Limited will not be held liable for any damage done to your vehicle that may occur while running ECU Remapping, Chip Tuning, Engine Tuning or Transmission Tuning. Tuning is a high performance product, whilst all care and due diligence has been taken the consumer is to take responsibility for modifying their vehicles. Modifying a car may void your warranty. Diesel DNA Tuning Limited will not be liable for any loss of warranty or the monetary damages that may occur from the loss of such warranties. The tunes and maps which Diesel DNA Tuning Limited install is designed to run on perfectly running vehicles with the allowed modifications. When other parts of the vehicle are not running properly, damages may occur, and it is the responsibility of the vehicle owner to be sure all functions of the vehicle are running properly. All tuning carried out by Diesel DNA Tuning Limited on any vehicle shall only be used off road or on closed circuits and racing venues.

Intellectual Property 
All content published and made available on our Site is the property of Diesel DNA Tuning and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files, and anything that contributes to the composition of our Site. 

User Contributions 
Users may post the following information on our Site: 

  • Public comments where allowed. 
     

By posting publicly on our Site, you agree not to commit an illegal act, or violate these Terms and Conditions. 

Sale of Goods 
These Terms and Conditions govern the sale of products available on our Site. 

The following goods are available on our Site: 

  • TDI Diesel tuning packages and parts. 
     

These Terms and Conditions apply to all the goods that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods from our Site at your own risk. 

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund. 

Payments 
We accept the following payment methods on our Site: 

  • Credit Card. 
  • Google Pay 
  • Apple Pay 
     

When you submit payment for a product you wish to purchase, the transaction does not go through our website, nor is any information regarding the transaction stored on our website. 

Your transaction is governed by the laws of “Stripe”, our payment processing company.  By providing your payment information, you agree to be bound by the terms and conditions of our payment processing company “Stripe”.   You also authorize our use of and access to the payment instrument you have chosen to use (credit card, Google Pay, Apple Pay). By providing us with your payment information, you authorize us to charge the amount due to this payment instrument. 
 
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction. 

Shipping and Delivery 
When you purchase goods from our Site, the goods will be delivered through one of the following methods: 

  • UPS Standard shipping. 
  • DHL Air Express 
  • Canada Post 
  • United States Postal Service 
  • FedEx  
     

Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and statutory holidays. 

You will be required to pay delivery charges in addition to the price of the goods you purchase. 

You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person because of you providing us with inaccurate or incomplete information. 

Limitation of Liability 
Diesel DNA Tuning and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site and Products. 

Indemnity 
By using this Site and Products you indemnify and hold harmless Diesel DNA Tuning and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site and Products or your violation of these Terms and Conditions. 

Applicable Law 
These Terms and Conditions are governed by the laws of the Province of British Columbia. 

Additional Terms 

Prices:   All prices are in U.S. dollars and are subject to change without notice. Prices in effect at the time of shipment will prevail. 
 
Terms:   Payment in advance. By purchasing any emissions-altering products you agree they are to be used for off-road (track) purposes only and in accordance with the buyer’s local laws. 
 
Coupon Codes 
 
Coupon codes can only be used by each individual once per order. Multiple coupon codes cannot be used in the same order. We reserve the right to cancel or modify an order if these guidelines are not followed. 
 
Conditions 
 
Powergate3+ were built by Alientech to service one owner. They are non-transferable and not to be resold unless authorized by a senior member of DIESEL DNA Tuning Limited. All special-order parts are non-returnable.  
 
The name Diesel DNA Tuning Limited is a registered trademark and is not to be used without consent. Our software (tunes) is property of Diesel DNA Tuning LTD and the use or sale of it by any third party is prohibited unless written consent has been given. 
 
Shipping claims: All visible damage must be reported to us within 24 hours of delivery. Customers must provide several clear pictures from different angles of damaged goods.  Beyond that period parts will become the customers’ responsibility. Hidden damage should be claimed as soon as it is discovered. Claims for shortage or overage must be made within 3 days of arrival. 
 
Disclaimer: Every effort has been made to assure the accuracy of the information included on this website. No responsibility can be assumed or accepted because of an error in specifications. Any modifications to the vehicle that do not comply with DMV are for off-road purposes only. Diesel DNA Tuning Limited accepts no responsibility for the use of any parts on the public highway where removal of emissions controls is prohibited. It is the customer’s responsibility to ensure they comply with rules and laws relating to their country of residence. 
 
All products and services are subject to review and approval by a senior member of DIESEL DNA TUNING Limited on a case-by-case basis. TUNES MUST BE REQUESTED AND RECEIVED WITHIN 3 MONTHS OF PURCHASE unless otherwise cleared by a senior member of DIESEL DNA TUNING Limited otherwise charges may apply. 
 
Note:   All references to original numbers, vehicle models and manufacturers are supplied for information purposes only and are not intended to imply affiliation with or approval by the vehicle manufacturer.
 

Changes 
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site.  

Contact Details 
Please contact us if you have any questions or concerns. Our contact details are as follows: 
 
(778) 317-3344 
dieseldnatuning@gmail.com 
 

You can also contact us through the feedback form available on our Site.